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Exact Solutions

Why iWATCH?

Current application monitoring tools can be classified into two broad categories:

• Agent Based Tools

• Server Pinging

…however, the market does not yet have effective and comprehensive tools to monitor and fully harness the potential of electronic traffic. Current solutions are primitive and invasive, and are not end-user focused.

iWatch is a more complete tool for application monitoring.

• Database:  24X7 Operational Database.  No limit on database size

• Depth of Data for Analysis:  iWatch captures every detail for each request made to the server which can assist in zoning down to problem areas of the application instantly.

• Usability:  Web based reporting tool to analyze captured data to highlight performance and usage trends.

• High Scalability:  iWatch has hardware-based solutions for high bandwidth environments like trading desks, etc.  This allows it to capture data without dropping any packets.

• Non-Agent Based Monitoring:  Having no agents ensures that the application environment is free of any unexpected external factors (memory leaks, additional disk I/O, sharing of CPU resources, etc.).  iWatch is the only non-agent monitoring solution in the market.

• Architecture:  Server-side monitoring ensures that performance metrics for each client accessing the server is capture.  With agents, you have to ensure that the agent software is installed on each client.

• Depth of Data for Analysis:  iWatch captures every detail for each request made to the server which can assist in zoning down to problem areas of the application instantly.  Agents, on the other hand, provide statistical summaries that can often be misleading.

• Cost: Overall cost for monitoring an application environment is a lot more affordable and predictive with iWatch.

• Usability:  Agent based monitoring cannot be used for web based applications.

APPLICATION PERFORMANCE ANALYSIS AND CAPACITY PLANNING

Application performance analysis and capacity planning uses Exact Solutions’ effective methodology to analyze your production systems using iWatch and other tools and makes recommendations for performance improvement.

Symptoms:

• Does your database system slow down to a crawl at certain times:

• When your systems slow down, do you know what is affecting to problem – network, hardware or applications?

• Does your help desk constantly get user complains about system response time?

• Do your applications frequently crash or fall short of service level commitments?

• Are you confident that your systems will perform at the highest level 6 months from today?

• Will your system be able to handle the every growing transactional traffic?

Solution

EXACT SOLUTIONS, INC. has an application performance analysis service for customers with application environments that use Sybase, Oracle, MS SQL Server, DB2 UDB, Informix, HTTP and HTTPS servers.  Our methodology has been designed to solve the symptoms described above, and to improve overall system stability and reliability.

Service Deliverables

We will examine your system on an application and a basis level.  At the end of the analysis, you will receive a clear and understandable report of all identified problems.  Our application performance specialists will work with you to categorize and prioritize the problems discovered.

Our analysis includes

• Completion of runtime analysis, SQL traces, and examination of system performance statistics.

• Creation of a problem report, including detailed information regarding the causes of the problems and possible solutions, along with a description of anticipated effort to resolve any identified problems.

• Examination of the hardware, hardware profiles, database system. Network and other critical system features for possible problems and flaws.

• Comprehensive report on the reliability state of your system.

• Recommendation of solutions for identified problems.

• Fixing of problems and tuning of the system.

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